jvs88Privacy Policy
This page describes what we collect when you use jvs88 and how we keep that data protected. We take your privacy seriously. When you register an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place bets on Liga 1, Piala Indonesia, esports, or live-dealer games, we collect personal information. This policy explains what that information is, who has access to it, and how long we keep it.
We at jvs88 do not sell your data to marketers or advertisers. We share your information only with third parties who help us operate the platform—payment processors, compliance vendors, customer support services. All third parties sign agreements promising to protect your data. We use encryption, segregated databases, and access controls to keep your information secure. If you have questions about how we handle your privacy, our support team is available to help.
This policy applies to all jvs88 users—whether you access via Android app, iOS browser, desktop, or mobile web. By using jvs88, you agree to the practices outlined here. If we change this policy, we notify you by email and update this page. Your continued use after notification means you accept the updated terms.
What data we collect on jvs88
When you register an account on jvs88, we collect your email address, phone number (if provided), password hash, and date of birth. During identity verification (KYC), we collect a photograph of your government-issued ID card and a live selfie. We use automated technology to verify these documents and confirm you are who you claim to be. We store these documents encrypted and separately from our main systems.
When you deposit on jvs88, we collect transaction data: the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, etc.), the amount, the date and time, and a transaction reference. We do not store your payment method credentials (e.g., your local payment PIN, your bank password). Your payment partner handles that encryption. We collect only what we need to verify the deposit reached your jvs88 account.
When you use jvs88, we collect usage data: which games you play, your bet history, your wins and losses, when you log in, your IP address, and your device type (Android, iOS, desktop). We use cookies and similar tracking technology to remember your login and preferences. These help us provide a better experience and detect fraud.
Data we collect about your location on jvs88
We infer your location from your IP address and payment method. If you deposit via a Jakarta-based bank account or a online payment account registered in Surabaya, we note that location. This helps us comply with jurisdiction restrictions—we do not serve users in prohibited regions. We do not use GPS or continuous location tracking. We do not sell your location data to third parties.
How we use your data on jvs88
We use your data for these purposes: (1) to operate jvs88—create your account, process deposits and withdrawals, settle bets, manage bonuses; (2) to comply with law—verify your identity, prevent money-laundering, respond to legal requests; (3) to improve jvs88—analyze game popularity, detect bugs, improve customer support; (4) to protect security—detect fraud, prevent account takeover, monitor for suspicious activity.
We do not use your data for marketing unless you opt in. We do not send unsolicited marketing emails or SMS to jvs88 users. If we send promotional emails (new game launches, bonuses, seasonal offers), you can unsubscribe anytime by clicking the unsubscribe link in the email.
We may aggregate and anonymize your data—combine it with other users' data so it no longer identifies you—and use it to publish statistics: "jvs88 processed 1 million transactions last month" or "Liga 1 betting is non-specific info of our volume." We never publish data that identifies you personally in these aggregates.
Data retention on jvs88
- Account data
- We keep your email, phone, and KYC documents for the life of your account plus 5 years after closure (to comply with tax and anti-money-laundering laws).
- Transaction history
- Deposits, withdrawals, and bets are retained for 7 years to satisfy regulatory requirements and help resolve disputes.
- Game history
- Spins, hands, and game results are kept for 1 year. After that, we delete them unless needed for a dispute.
- IP and device logs
- We keep these for 30 days for security monitoring, then automatically delete.
Third parties who access your jvs88 data
We share your data with third-party service providers who help us run jvs88. These include: (1) Payment processors (our partners for e-wallet, mobile banking, local payment, online payment, etc.)—they verify deposits and process withdrawals; (2) KYC vendors—they verify your ID and selfie; (3) Compliance consultants—they review our practices and help us meet legal requirements; (4) Customer support platforms—we use third-party tools to manage support tickets; (5) Game providers—they receive bet data and settle results; (6) Hosting providers—our servers may sit outside Indonesia; your data is encrypted while in transit and at rest.
All third parties sign Data Protection Agreements requiring them to keep your data confidential, use it only for the purposes we specify, and follow our security standards. We do not sell your data to advertisers, data brokers, or marketing companies. We do not lease your email list. We do not share your data with government agencies unless legally required (e.g., a court order or investigation).
If we receive a legal request for your data (e.g., from police or tax authorities), we cooperate as required by law. If permitted, we notify you that we received the request. Your data may be disclosed if we merge with another company or are acquired; we notify users of such changes.
Your rights regarding your jvs88 data
Under data protection laws in many jurisdictions, you have rights: (1) Right to access: You can request a copy of all data we hold about you. We provide it within 30 days; (2) Right to correct: If your data is inaccurate, you can ask us to fix it; (3) Right to delete: You can request that we delete your data, subject to legal retention requirements; (4) Right to object: You can object to how we use your data (e.g., you can opt out of marketing emails); (5) Right to portability: You can ask for your data in a machine-readable format to transfer to another service.
To exercise these rights, contact our support team with your request and proof of identity. We respond within 30 days. Some requests may take longer if they require manual review.
How we secure your jvs88 account
We encrypt all data in transit using SSL/TLS (the same technology banks use). Your password is hashed using one-way encryption—we cannot read it even if we wanted to. Account balances, transaction history, and personal details are stored in encrypted databases accessible only to authorized staff. We use firewalls, intrusion detection, and regular security audits to prevent unauthorized access.
We offer two-factor authentication (2FA) as an optional feature. If you enable it, you must verify a code from your phone each time you log in or withdraw, adding a second security layer. We recommend enabling 2FA on your jvs88 account.
We use cookies and similar technologies (web beacons, pixel tags) to remember your preferences, track your activity, and prevent fraud. A cookie is a small text file stored on your device. Cookies allow us to recognize you when you log in and remember your game preferences. You can disable cookies in your browser settings, but some features of jvs88 may not work without them. We use session cookies (deleted when you close your browser) and persistent cookies (stored for up to 1 year).
Your jurisdiction and how to contact us on jvs88
Our jvs88 servers may be located outside Indonesia. When you upload a KYC document or place a bet, your data travels to our servers and is stored there. We ensure all data in transit is encrypted. Servers outside your jurisdiction may be subject to different privacy laws. By using jvs88, you consent to this data transfer.
jvs88 is available only in jurisdictions where local law permits online gaming and sportsbook services. Users are responsible for verifying compliance with their own jurisdiction's law. If you believe your data has been misused or you have concerns about jvs88's privacy practices, contact our support team. We respond within 5 business days. If you remain unsatisfied, you may lodge a complaint with your local data protection authority (if one exists in your jurisdiction).
This privacy policy applies to all users of jvs88, whether you access from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or elsewhere. We respect your privacy and handle your data with care. If you have questions about how we collect, use, or protect your information, our support team is available to help.